Terms of Service

Effective Date: May 6, 2026  |  Last Updated: May 6, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pequod's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at eatpequodspizza.rest (the "Website") and all related services, products, and content offered through the Website (collectively, the "Services").

By visiting our Website, creating an account, placing an order, subscribing to any communications, or otherwise engaging with our Services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. Your continued use of the Website following the posting of any changes to these Terms constitutes acceptance of those changes.

If you are using the Website or Services on behalf of an organization, business, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall include both you individually and the entity you represent.

You must be at least 18 years of age to use this Website and place orders independently. If you are under 18, you may only use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

2. Description of Services

Pequod's Pizza is a food service business offering the sale and fulfillment of food and beverage products, including but not limited to pizzas, appetizers, desserts, and related food items. Our Services include, without limitation:

• Online browsing of menu items and promotional offerings;
• Placement of online food orders for delivery, carry-out, or dine-in (where applicable);
• Processing of payments for food and beverage orders;
• Communication of promotions, special offers, and updates through email or other digital channels;
• Customer account creation and management;
• Customer support and service communications.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services. Menu items, prices, availability, and service hours are subject to change without prior notice and may vary by location.

Pequod's Pizza makes no representation that the Services, menu items, or content available through the Website are appropriate, available, or legally permissible in all geographic locations. If you access the Website from outside the United States, you do so at your own initiative and are solely responsible for compliance with applicable local laws.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of using our Services, you agree to:

• Provide accurate, current, and complete information when registering an account, placing an order, or otherwise interacting with the Website;
• Maintain the security of your account credentials and promptly notify us of any unauthorized use of your account;
• Use the Services only for lawful purposes and in compliance with these Terms and all applicable federal, state, and local laws and regulations;
• Pay all charges incurred under your account, including applicable taxes and delivery fees, in a timely manner;
• Comply with any additional guidelines, rules, or policies posted on the Website in connection with specific features or Services.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use the Website or Services for any fraudulent, deceptive, or unlawful purpose;
• Impersonate any person or entity, including Pequod's Pizza employees, representatives, or other users;
• Transmit any viruses, malware, spyware, or other harmful code or technology through the Website;
• Attempt to gain unauthorized access to any portion of the Website, server, database, or any other system or network connected to the Website;
• Use automated scripts, bots, scrapers, crawlers, or other automated tools to access, scrape, collect, or harvest data from the Website without our express written permission;
• Engage in any conduct that restricts, inhibits, or disrupts any other user's ability to use or enjoy the Website or Services;
• Submit false, misleading, or fraudulent orders, reviews, or feedback;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or Services without our express written permission;
• Use the Website or Services to collect or harvest personal information about other users without their consent;
• Post, upload, or transmit any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable;
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software used in connection with the Website;
• Violate any applicable export control laws or regulations in connection with your use of the Services.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this section, including without limitation reporting such activities to law enforcement authorities and terminating your account.

4. Account Registration and Security

Certain features of our Website may require you to register for an account. When registering, you agree to provide truthful, accurate, and up-to-date information. You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

You agree to notify Pequod's Pizza immediately at [email protected] if you suspect any unauthorized access to or use of your account. Pequod's Pizza will not be liable for any loss or damage arising from your failure to comply with the security obligations outlined in these Terms. We reserve the right to suspend or terminate your account at our sole discretion if we have reason to believe that your account credentials have been compromised or that your account is being used in violation of these Terms.

5. Orders, Payments, and Pricing

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected food and beverage items subject to these Terms. All orders are subject to availability and acceptance by Pequod's Pizza. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product unavailability, inaccuracies in product or pricing information, or suspected fraud.

Once an order is submitted and confirmed, you will receive an electronic confirmation to the email address associated with your account or order. Please review your order carefully before submitting, as modifications may not be possible after the order has been accepted and preparation has begun.

5.2 Pricing and Taxes

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without prior notice. Prices do not include applicable sales taxes, delivery charges, or service fees, which will be calculated and disclosed prior to final checkout. You are responsible for all applicable taxes associated with your purchase under applicable federal, state, and local tax laws.

5.3 Payment

We accept various forms of payment as displayed on the Website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the full amount of your order, including taxes and fees, to that payment method.

Payment processing is handled by third-party payment processors, and by using the Website, you agree to comply with their applicable terms and conditions. Pequod's Pizza does not store full payment card information on its servers.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared or dispatched. If you have a concern about the quality or accuracy of your order, please contact us at [email protected] as soon as possible, and we will work with you in good faith to address the issue. Refunds or credits, if granted, are at the sole discretion of Pequod's Pizza.

6. Intellectual Property Rights

The Website and all of its content, features, and functionality — including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, data compilations, software, and the arrangement and selection thereof — are the exclusive property of Pequod's Pizza and/or its licensors and are protected by United States and international copyright, trademark, trade dress, patent, trade secret, and other intellectual property or proprietary rights laws.

The Pequod's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pequod's Pizza or its affiliates or licensors. You may not use such marks without the prior written permission of Pequod's Pizza. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Subject to your compliance with these Terms, Pequod's Pizza grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial purposes. This license does not include the right to:

• Modify or copy the materials;
• Use the materials for any commercial purpose or for any public display;
• Remove any copyright or other proprietary notations from the materials;
• Transfer the materials to another person or "mirror" the materials on any other server.

Any unauthorized use terminates the permission or license granted by Pequod's Pizza and may violate applicable copyright, trademark, and other laws.

7. User-Generated Content

If you submit, post, or otherwise provide any content to the Website, including but not limited to reviews, comments, feedback, or suggestions ("User Content"), you grant Pequod's Pizza a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that you own or have the necessary rights to submit the User Content and that such content does not infringe any third-party intellectual property rights, privacy rights, or any applicable law. Pequod's Pizza reserves the right, but has no obligation, to monitor, edit, or remove any User Content at its sole discretion.

8. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or content that are not owned or controlled by Pequod's Pizza. We have no control over and assume no responsibility for the content, privacy policies, practices, or terms of any third-party websites. We strongly advise you to read the terms and privacy policies of any third-party websites you visit. Inclusion of any linked website does not imply approval or endorsement of the linked website by Pequod's Pizza.

We may also use third-party services, including payment processors, delivery platforms, and analytics providers, in connection with our Services. Your use of such third-party services is subject to their respective terms and conditions.

9. Disclaimers and "As-Is" Basis

Without limiting the foregoing, Pequod's Pizza makes no representation or warranty that:

• The Website or Services will meet your requirements or expectations;
• The Website will be available on an uninterrupted, timely, secure, or error-free basis;
• The results obtained from the use of the Website or Services will be accurate or reliable;
• Any errors or defects in the Website will be corrected;
• Menu items or ingredients described on the Website are free from allergens or suitable for any specific dietary requirements.

Allergen Notice: Our food products may contain or come into contact with common allergens, including but not limited to wheat, gluten, dairy, eggs, soy, nuts, and shellfish. If you have food allergies or dietary restrictions, please contact us directly before placing an order. Pequod's Pizza cannot guarantee that any item is completely free of any allergen.

Applicable law in some jurisdictions does not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, these disclaimers shall be given the maximum effect permissible under applicable law.

10. Limitation of Liability

In no event shall Pequod's Pizza's total cumulative liability to you for all claims arising out of or relating to these Terms or your use of the Services exceed the greater of: (a) the total amount paid by you to Pequod's Pizza in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00).

The limitations of liability set forth in this section reflect a fair allocation of risk between you and Pequod's Pizza and are a fundamental element of the basis of the bargain between the parties. These limitations will apply notwithstanding any failure of essential purpose of any limited remedy.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you to the extent prohibited by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of the Website or Services, including any data or content you transmit;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including without limitation any intellectual property, privacy, or proprietary rights;
• Any User Content you submit to the Website;
• Your negligence, willful misconduct, or fraud.

Pequod's Pizza reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You agree not to settle any such matter without the prior written consent of Pequod's Pizza.

12. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Pequod's Pizza's principal place of business is located, without regard to its conflict of law provisions.

To the extent that any lawsuit or court proceeding is permitted under these Terms, you and Pequod's Pizza agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the applicable jurisdiction of Pequod's Pizza's principal place of business for the purpose of litigating all such disputes.

These Terms shall also be subject to applicable provisions of the Federal Trade Commission Act (FTC Act) and other applicable federal consumer protection laws. If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as further described in our Privacy Policy.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Pequod's Pizza in writing at [email protected] and provide a detailed description of the dispute, your desired resolution, and your contact information. We will attempt to resolve the dispute informally within thirty (30) calendar days of receiving your notice. If we are unable to resolve the dispute informally within that period, either party may proceed to formal dispute resolution as set forth below.

13.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT QUALIFY FOR SMALL CLAIMS COURT, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR THE SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT, EXCEPT THAT EITHER PARTY MAY BRING CLAIMS IN SMALL CLAIMS COURT IF THE CLAIM QUALIFIES.

Arbitration shall be conducted by a recognized arbitration body such as the American Arbitration Association (AAA) or JAMS under their applicable rules. The arbitration shall be conducted in the English language, and the arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

The arbitrator shall have the authority to award any remedy available at law or in equity, except that the arbitrator shall not have the authority to award punitive damages beyond what is permitted under applicable law. The parties agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action.

13.3 Class Action Waiver

YOU AND PEQUOD'S PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Pequod's Pizza agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

13.4 Exception for Intellectual Property Claims

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights.

14. Term and Termination

These Terms shall remain in full force and effect while you use the Website or Services. Pequod's Pizza reserves the right, in its sole discretion, to:

• Terminate or suspend your access to the Website or Services immediately, without prior notice or liability, for any reason, including if you breach any provision of these Terms;
• Refuse service to anyone at any time for any reason;
• Discontinue, modify, or restrict any aspect of the Website or Services at any time.

Upon termination, your right to use the Website and Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, intellectual property ownership provisions, disclaimers, indemnification obligations, limitations of liability, dispute resolution provisions, and the governing law provisions.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations or liabilities that arose prior to the date of termination.

15. Changes to Terms

Pequod's Pizza reserves the right to revise, amend, or update these Terms at any time in its sole discretion. When we make changes to these Terms, we will update the "Last Updated" date at the top of this page. We may also, at our discretion, provide additional notice of material changes via email or a prominent notice on the Website.

Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any changes. If you do not agree to any modified Terms, you must stop using the Website and Services immediately.

No modification to these Terms will be effective unless it is in writing and either signed or affirmatively accepted by an authorized representative of Pequod's Pizza.

16. Severability

If any provision of these Terms is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect, and the invalidity, illegality, or unenforceability of any particular provision shall not affect the validity or enforceability of any other provision.

The parties agree that the Terms shall be construed as if such invalid, illegal, or unenforceable provision had never been included, and the remaining provisions shall continue to bind the parties to the fullest extent permitted by law.

17. Waiver

No waiver by Pequod's Pizza of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Pequod's Pizza to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. A waiver of any default hereunder or of any of the terms and conditions of these Terms shall not be deemed to be a continuing waiver or a waiver of any other default or of any other terms and conditions.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices, policies, or guidelines published by Pequod's Pizza on the Website, constitute the entire agreement between you and Pequod's Pizza with respect to your use of the Website and Services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website and Services.

In the event of any conflict between these Terms and any other agreement between you and Pequod's Pizza, the terms of such other agreement shall control with respect to the subject matter thereof, unless otherwise specified.

19. Force Majeure

Pequod's Pizza shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, labor disputes or strikes, governmental actions or regulations, embargoes, acts of war or terrorism, power failures, internet disruptions, supply chain disruptions, or any other cause beyond the reasonable control of Pequod's Pizza.

20. Accessibility

Pequod's Pizza is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience for everyone and apply relevant accessibility standards. If you experience any difficulty accessing any part of our Website or have suggestions for improvement, please contact us at [email protected].

21. Electronic Communications

By using our Website or Services, you consent to receive electronic communications from Pequod's Pizza, including notices, agreements, disclosures, and other communications. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email or posted on the Website, satisfy any legal requirement that such communications be in writing. You retain the right to opt out of marketing communications at any time by following the unsubscribe instructions in any email or by contacting us directly.

22. Contact Information

If you have any questions, concerns, or complaints about these Terms of Service or the practices of Pequod's Pizza, please do not hesitate to contact us using the information provided below. We will make every effort to address your inquiry promptly and professionally.